Latin American companies are experiencing an urgent reality: prioritizing local cloud infrastructure as an essential part of their digital strategies.
In this context, specialists who distribute technological solutions face a common challenge: how to scale efficiently, remain competitive and, at the same time, offer an excellent experience to their customers?
It was precisely this turning point that led PC Software, a Mexican distributor of software such as Contpaqi, Aspel and Microsig, to redesign its positioning.
With more than 2,000 active customers and a network of 100 distributors (partners), the company understood that digital transformation was no longer an option, but a strategic imperative.
SPAXIUM with WCI DNA
The response came with a bold move: the launch of SPAXIUM, a white label brand built on Wevy Cloud Infrastructure (WCI).
This partnership raised the bar for the operation, as WCI not only offered technical performance, but also competitive advantages that the big global players couldn’t match:
– Local data center in Mexico.
– Low latency.
– Invoicing in local currency.
– Local assistance and interpersonal relationships with Wevy.
SPAXIUM in constant growth
In a market pressured by exchange rate variations and regulatory requirements, such as the public and hospital sectors, it was necessary for the data to be hosted in Mexico.
“We had two main options, including giants like Amazon, but Wevy’s proposal offered us something that no other could: proximity, predictability and performance. Being with them is like having a partner by your side, not just a supplier,” says Eleazar Carrillo, general manager of PC Software.
Rather than following a movement, it was necessary to lead it.
Driven by increasingly stringent local regulations, along with the demand for low latency, operational predictability and autonomy with the scalable self-service WCI platform, PC Software made a strategic decision to migrate its infrastructure to the Wevy cloud.
This choice represented a significant leap in performance and control, allowing the company to transform its operation with a robust, high-performance national technology base.
More than a supplier, Wevy has proven to be a reliable partner, with international certifications in data backup and recovery, as well as data centers strategically distributed in Brazil, Chile, Colombia and Mexico.
In less than a year, it has migrated more than 200 companies to the cloud, reaching more than 2,000 active users.
The result is a more robust operation, with its own identity, superior performance and total control over its customers’ experience.
Companies with a voice so that people are heard.
Another decisive pillar on the road to modernization was the adoption of Callfacea Wevy solution focused on conversational intelligence. Integrated with the Spanish CRM StelOrderCallface has transformed sales and service operations:
– Automatic call transcription.
– Real-time sentiment detection.
– Reduction of hours spent on repetitive tasks.
– And strategic knowledge for management.
The impact was clear: greater agility, greater empathy with the customer and operational decisions based on real data.
With such significant results, PC Software is now preparing to expand its activity even further by becoming Callface’s official distributor in Mexico.
SPAXIUM is on a path of proximity
PC Software’s track record shows that it is possible to innovate with agility and local focus when you have the right partner.
By betting on Wevy’s infrastructure and solutions such as Callface, the company has not only improved its operation, but has also opened a new chapter in its growth story.
If you also want to transform your operation with more performance, control and proximity, find out how to boost your infrastructure with WCI and take the next step towards the cloud with those who understand your market.
More information on our website.
