Data Managed Services
Database infrastructure, security and development with a focus on better ERP
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DBA 1
The DBA 1 model offers a basic, cost-effective level of service for customers looking for essential support.
- Support by email or chat
- Standard response time
- Limited opening hours
- Technical support for simple problems
- Online documentation available
DBA 2
The DBA 2 model offers a balance between cost and resources, suitable for customers with moderate support needs.
- Support by phone, email and chat
- Faster response time
- Extended opening hours
- Comprehensive technical support for a variety of problems
- Monthly Reports
- Quarterly database maintenance
- Access to the knowledge base and tutorials
DBA 3
In the Gold model, our client has a premium level of service, with high-level support and priority.
- 24/7 Support by phone, email and chat
- Fast or immediate response time
- Specialized and personalized technical support
- Priority handling of cases
- Weekly Reports
- Systems Team support
- Monthly Database Maintenance
- Monitoring with business-oriented observability
Advantages that improve the performance of your business
- 15+ years' experience in highly complex environments
- Team specialized in Oracle, Hana, SQL, MySQL, PostgreSQL
- Database version update
- License analysis
- ERP version migration and to other databases
- Recovering environments
- Database business continuity plan
- Training and audit
- Migration of on-premise environments to public and private clouds
Customers who trust Wevy
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Database infrastructure, security and development with a focus on better ERP performance.
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